Playbooks

Opinionated workflows.
Fork them. Ship them.

Real GTM workflows with real code. Each playbook is one we would build for a customer. Take what you need.

12 min read

The Salesforce sync that doesn't break

Bidirectional HubSpot to Salesforce sync with conflict resolution, retries, and an audit trail. Survives rate limits, write storms, and network blips.

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10 min read

The lead enrichment pipeline that scales

Apollo plus Clay enrichment, batched, idempotent, with hard cost caps. Each enrichment is its own step. Failures don't re-bill APIs that already returned data.

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8 min read

The Slack notification queue that doesn't spam

Debounce noisy alerts. Batch routine ones. Escalate the rest. Severity levels and de-duplication built in.

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9 min read

The webhook handler that handles retries

Stripe, GitHub, and Linear webhooks processed reliably even when your downstream system is flaky. Idempotent, ordered, and replayable.

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9 min read

The CRM hygiene cron that runs nightly

Dedupe contacts. Normalize emails. Fix country codes. Archive stale leads. Idempotent and resumable. Runs at 3am, finishes by 4am.

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11 min read

The outbound sequence orchestrator

Multi-step outbound with reply detection, bounce handling, and pause-on-reply. Smartlead and Lemlist do the sending. Rotor handles the brain.

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9 min read

The customer feedback aggregator

Pull feedback from Intercom, Zendesk, and email into one queryable stream. LLM classifies themes. Routing rules send the right items to the right team.

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8 min read

The pricing change notifier

Stripe price update fans out to CSMs, customers, HubSpot deals, and your docs. One source of truth. Five downstream actions.

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8 min read

The contract renewal tracker

90, 60, 30, 14-day renewal alerts with conditional escalation. CSM gets context. Sales gets time. Nobody slips.

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10 min read

The lead-to-cash event stream

Every CRM event mirrored to a queryable database. One unified timeline per account. Debug churn. Forecast better. Audit everything.

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